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All notices to and from The Right Start Pet Foods from You may be posted on our Web site and will be deemed delivered within time of posting via any social media platform. 

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The Right Start Pet Foods

Copyright © 2016 The Right Start Pet Food. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 The Right Start Pet Food. All rights reserved.

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by The Right Start Pet Foods. Nothing contained herein shall be construed as conferring by implication, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of The Right Start Pet Foods or any third party, except as expressly granted herein.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Right Start Pet Foods and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Right Start Pet Foods believes that customer conduct violates applicable law or is harmful to the interests of The Right Start Pet Foods and its subsidiaries.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. The Right Start Pet Foods and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if The Right Start Pet Foods believes that customer conduct violates applicable law or is harmful to the interests of The Right Start Pet Foods and its subsidiaries.

For more information regarding delivery, costs & coverage click here

At this time, Right Start Pet Foods ships products to locations within the Sydney Metropolitan Area, Canberra, Melbourne and Brisbane. Additionally, orders can be placed and picked up from from our depot located in Western Sydney. The Right Start Pet Foods, risk of loss and title for all products ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

No delivery available to P.O Box addresses.
Authority to Leave (ATL) Although we do not recommend leaving orders unattended when not home to accept delivery, this service becomes acceptable once placing your order via our online store, next delivery as outlined on order or confirmed. If your order is lost or subsequently goes missing after it has been deemed delivered by the carrier The Right Start Pet Foods; will not accept responsibility, no refunds will apply, the associated risk is by the customer.
Shipping delivery days Thursday & Friday excluding public holidays.
Shipping Orders for same week or next week delivery must meet cut off period, every effort will be made to arrange a delivery if cut off is missed; however this can not be guaranteed. All orders must be received/processed no later than 12 midday every Friday for Brisbane and Melbourne and 2pm every Tuesday for Sydney and Canberra, this does not apply for pick up orders. Excluding public holidays for delivery and processing.
No Delivery Saturday or Sunday
Deliveries will be shipped by a carrier at the discretion of The Right Start Pet Foods, unless otherwise specified or prearranged. If you are unsure of meeting within the guidelines of Sydney/Melbourne/Brisbane Metropolitan Area, please call to confirm prior to placing your order. The Right Start Pet Foods, reserve the right to cancel orders that cannot be delivered to the Metropolitan Areas. Arrangements can be made direct via email or phone to arrange delivery outside these orders but not via our online store. 
Guarantee Delivery weekly Thursday & Friday. Unforeseen circumstances are out of our control with the use of a third party carrier; therefore no responsibility can be taken if an incident was to arise. 
Shipping Bulk Orders are subject to weight shipping charges, to be advised at time of order as online store has a capacity of 100 kg weight only.
Cancellations will not be acceptable, as products are made per order; and therefore chosen carefully prior to placing an order via online store.

The Right Start Pet Foods charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped from state of shipping, Sydney New South Wales (NSW) Australia.

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. The Right Start Pet Foods makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. The Right Start Pet Foods SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL The Right Start Pet Foods BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by The Right Start Pet Foods
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. The Right Start Pet Foods is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not The Right Start Pet Foods.
The inclusion of material on this server does not imply any endorsement by The Right Start Pet Foods, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although The Right Start Pet Foods tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

The Right Start Pet Foods reserves the right to change its pricing/payment including shipping procedures at any time without prior notice to you.

The Right Start Pet Foods will not receive returns due to change of mind or pet does not consume food.  Returns will be considered upon proof that the product does not meet quality and freshness of ingredients. 

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. The Right Start Pet Fooda and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of The Right Start Pet Foods shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship. Court of New South Wales (NSW).
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and The Right Start Pet Foods with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and The Right Start Pet Foods with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by The Right Start Pet Foods. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.